Last Edited on 2018-02-27

Shipping Policy

Thank you for visiting and shopping at Shri Rathi Retails. Following are the terms and conditions that constitute our Shipping Policy.

Shipment processing time

All orders are processed within 2-3 business days. Orders are not shipped or delivered on weekends or holidays.

If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone.

Shipping rates & delivery estimates

Shipping charges for your order will be calculated and displayed at checkout.

* Overnight delivery is only available for orders with delivery addresses within the Sikkim

Delivery delays can occasionally occur based on the distance and circumstances.

Shipment to P.O. boxes or APO/FPO addresses

We ships to places all over India and its near territories.

Shipment confirmation & Order tracking

You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.

Customs, Duties, and Taxes

We are not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).


We not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipping carrier to file a claim.

Please save all packaging materials and damaged goods before filing a claim.

Contacting Us

If there are any questions regarding this privacy policy, you may contact us using the information below.
H.No.69/38, Ward No. VIII (8), B-6, P-85 Near Rajasthan Guest House, Mangturam Compound, Nayabazar
Siliguri, West Bengal 734005